Welcome to RichWear. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and shipping/billing address.
- Payment Information: We do not store payment details. Transactions are securely processed through third-party payment gateways.
- Order Details: Purchase history and preferences.
- Device & Browsing Information: IP address, browser type, and interaction with our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and deliver your orders.
- To send order confirmations, updates, and support messages.
- To improve our website and shopping experience based on customer preferences.
- To send promotional offers, newsletters, and updates (only with your consent).
- To ensure fraud prevention and website security.
3. How We Protect Your Information
We take security seriously and implement various measures to protect your personal information, including:
- Secure Socket Layer (SSL encryption) for safe transactions.
- Restricted access to sensitive customer data.
- Regular security audits and updates.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share data with:
- Courier & Delivery Partners (for order fulfillment).
- Payment Gateways (for secure payment processing).
- Marketing & Analytics Services (to improve customer experience).
All third-party services comply with strict privacy and security policies.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us:
- Remember your preferences and cart items.
- Analyze website traffic and improve services.
- Deliver targeted advertisements (optional).
You can manage cookie settings through your browser at any time.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of promotional emails.
- Disable cookies in your browser settings.
For any requests, contact us at contact@richwear.com.pk
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing them before sharing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.