We want you to shop with confidence! If you’re not completely satisfied with your purchase, we offer an easy return and replacement process under the following conditions:
✅ Eligible for Return or Replacement:
The product is not damaged.
The product has not been opened or used.
The request is made within 7 days of delivery.
The item is returned in its original packaging with all tags, accessories, and documentation.
🚫 Not Eligible for Return or Replacement:
The product has been used, opened, or damaged after delivery.
The return request is made after 7 days from the delivery date.
The product is missing original packaging or any included accessories.
🔄 How to Request a Return or Replacement:
Contact our customer support through Daraz chat or your order history.
Provide your order number and a brief reason for return or replacement.
Our team will guide you through the pickup or drop-off process.
We strive to make your shopping experience smooth and hassle-free. Thank you for choosing us!