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Contact us

Faisalabad Division, Sumendri Road, Chenab Gardens, Niamuana 235 RB, Pakistan

Email: sales@richwear.com.pk

Send us an email

Have a question about our latest ladies’ suiting collection in Pakistan? Whether you need assistance with sizes, fabric details, or placing an order, we’re here to help! Fill out the contact form below, and our team will get back to you as soon as possible. Your satisfaction is our priority, and we look forward to assisting you with the perfect outfit for any occasion.

    FAQ

    Frequently Asked Questions (FAQ)

    1. What type of ladies' suits do you offer?

    We offer a wide range of high-quality ladies’ suits, including unstitched fabric, ready-to-wear ensembles, formal wear, casual wear, and festive collections.

    2. Where are your products sourced from?

    Our suits are made from premium fabrics sourced from top textile manufacturers in Pakistan, ensuring high quality and durability.

    3. Do you offer custom stitching services?

    Yes, we provide stitching services to tailor your suit according to your exact measurements and design preferences.

    4. How can I place an order?

    You can place an order directly through our website or contact us via WhatsApp or social media. Simply select your favorite outfit, add it to the cart, and proceed to checkout.

    5. What payment methods do you accept?

    We accept bank transfers, Jazz Cash, and Easy Paysa, and after a successful customer, we accept Cash on delivery (COD).

    6. Can I modify or cancel my order after placing it?

    Orders can be modified or canceled before shipment. After that, the customer can replace color or design with their own courier expenses.

    7. Do you offer nationwide delivery in Pakistan?

    Yes, we deliver all over Pakistan, including major cities like Karachi, Lahore, Islamabad, Faisalabad, and more.

    8. How long does delivery take?

    Orders are typically delivered within 2-3 business days for major cities and 3-5 business days for remote areas.

    9. Is international shipping available?

    Yes, we offer delivery all over the world. However, the customer have to pay all kind of charges, including taxes, customs duty, etc.

    10. What is your return policy?

    We accept returns and exchanges only from our regular and premium customers if, provided the product is unused, unwashed, and in its original packaging.

    11. How do I request an exchange or return?

    Simply contact our customer support team via email or WhatsApp with your order details, and we’ll guide you through the process.

    12. How can I contact customer support?

    You can reach us via:

    • WhatsApp: [+92 333 6522806]
    • Email: [sales@richwear.com.pk]

    13. What are your customer support hours?

    Our support team is available Monday to Saturday, 10 AM – 5 PM (Pakistan Time).

    14. Do you have a physical store?

    Currently, we operate online only. However, we are working on launching physical outlets soon.

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